Return & Refund Policy

Thank you for choosing SNM Software. We are a Software-as-a-Service (SaaS) provider committed to delivering reliable and high-quality services. Please read our refund policy carefully before making a purchase.

1. No Physical Products

We do not sell or ship any physical products. All our offerings are digital and delivered via online access through your registered account.

2. Refund Eligibility

As a customer, you are eligible to request a refund within 2 calendar days from the date of your initial purchase or subscription activation.

Refunds will only be issued if:

• The service has not been extensively used or abused.
• The refund request is made within the eligible time window.
• The reason for the request falls within a valid scope of dissatisfaction or technical inability to access the service.

3. How to Request a Refund

To request a refund, please contact our support team at:

Email: info@snmsoftware.com

Be sure to include the following information in your email:

• Your full name
• Email address associated with your account
• Date of purchase

4. Processing Time

Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 4 to 6 working days.

5. Subscription Cancellation

You may cancel your subscription at any time through your account settings. However, cancellation does not automatically qualify you for a refund unless requested within the eligible refund window.

6. Contact Us

If you have any questions about our return and refund policy, please reach out to us:

Email: info@snmsoftware.com

This policy is subject to change without notice. Please review this page periodically for updates.